If not taken seriously, managing change can become a significant obstacle to successfully implementing purchase-to-pay (P2P) automation technology.
Even though P2P automation promises to relieve the sizeable burdens caused by paper or other poorly performing systems, people can be stubborn and resistant to change. This resistance to change can needlessly hamper an automation project, or even derail a system implementation entirely.
The three biggest change management challenges are adoption, alignment, and compliance.
Here’s some valuable insight on how to deal with and overcome these challenges.